Information we collect
We may collect information you provide directly, including your name, email address, phone number, mailing or shipping address, order number, project details, messages, uploaded artwork, and other information needed to respond or deliver a service.
When you browse the site, hosting and service providers may automatically receive limited technical information such as IP address, browser type, device information, referral page, and access time for security, diagnostics, and basic analytics.
How we use information
- Respond to questions, quotes, and customer-support requests
- Create, process, deliver, and support orders and custom projects
- Communicate about approvals, production, shipping, or account activity
- Operate, secure, troubleshoot, and improve our website and services
- Prevent fraud, enforce policies, and meet legal or tax obligations
- Send marketing communications only when permitted, with an option to unsubscribe
Storefront, payments, and service providers
This main website is hosted through GitHub Pages. Product browsing, customer accounts, cart, checkout, payment processing, and order management may occur on our Wix storefront. Wix and payment providers process payment information under their own privacy terms; The Desygn Shop does not receive your full payment-card number.
We may share information with vendors that help provide our services, including website hosting, contact-form processing, payment processing, printing, fulfillment, shipping, email, security, and analytics. They receive only the information reasonably needed to perform their role.
Contact form
Messages submitted through our contact page are processed by Formspree and delivered to The Desygn Shop. Do not submit passwords, full payment-card numbers, government identification numbers, or other highly sensitive information through the form.
Cookies and similar technology
This site and connected services may use cookies or similar technologies for essential functionality, security, preferences, analytics, and storefront operations. Your browser may allow you to block or delete cookies, although doing so can affect certain features.
Retention and security
We retain information only as long as reasonably needed for the purposes described above, including completing services, maintaining business and tax records, resolving disputes, and meeting legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
Your choices
You may ask to access, correct, or delete information we maintain about you, subject to legal, transactional, and recordkeeping requirements. You may unsubscribe from marketing messages using the link in the message or by contacting us. Privacy rights may differ depending on where you live.
Children and external links
Our services are not directed to children under 13, and we do not knowingly collect their personal information. This site may link to external services whose privacy practices are controlled by those services.
Policy updates
We may update this policy when our services or legal obligations change. The effective date at the top will be revised when updates are posted.